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Service Desk Talk Blog

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Daily Report Friday August 9

08/09/2024
Service Desk
No Subjects


 


Out Today
Meggan
David Martin

 


Door Stats 8/8
839



Encounters 8/8

Thomson, Danzing

In Person






Hospitality

A patron asked if he could stay inside the library after 5:00 PM.

Thomson, Danzing

In Person

Hospitality

A patron came to the Service Desk and said he wanted to print something, but the machine wouldn't take his credit card. Print the document for the patron.

Thomson, Danzing

In Person

Lending Services

Checked out a journal from the Cabell Room to a patron.

Thomson, Danzing

In Person

Reference

A patron wanted to see if HSL has a copy of Eve: How the Female Body Drove 200 Million Years of Human Evolution (1st ed.).

Thomson, Danzing

Phone

Reference

A patron called and wanted to know if HSL had a copy of a book she needed.

Thomson, Danzing

In Person

Directional

Claude Moor Medication Education Building.

Thomson, Danzing

In Person

Lending Services

A patron wanted to check out a phone charger.

Thomson, Danzing

In Person

Directional

Claude Moore Medical Education Building.

Thomson, Danzing

In Person

Hospitality

A patron asked if he could borrow a phone charger.

Thomson, Danzing

In Person

Hospitality

A patron asked if he could charge his phone in the library.

Thomson, Danzing

In Person

Hospitality

FM technicians asked about the double doors to the backside of the library.

Thomson, Danzing

In Person

Directional

MicKim Hall.

No Subjects
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Daily Report Friday September 27

09/27/2024
Service Desk

Out Today
Brenna
Anson
Monica
 


Encounters 9/26
 

Thomson, DanzingIn PersonHospitality A patron asked if someone turned her "coffee mug" to the Service Desk.
Thomson, DanzingIn PersonDirectional Restroom in the hallway outside the library.
Thomson, DanzingIn PersonHospitality A patron came in and said, "I received an email from the library. I have two books I need to pick them up."
Thomson, DanzingIn PersonHospitality A patron wants a stapler.
Thomson, DanzingIn PersonHospitality A patron asked how to add funds to her account. I showed the patron the link under the Using the Library tag on HSL homepage.
Thomson, DanzingIn PersonHospitality A patron said she had never been in the HSL before. She doesn't know how to print her paper. I escorted the patron to the printer and showed her how to download PaperCut first. I gave the patron PCS's phone number and told the patron that if she needed a distance, she should call PCS.
Thomson, DanzingIn PersonHospitality A patron wanted to know if someone had turned his iPad to the Service Desk.
Thomson, DanzingIn PersonHospitality A patron asked for some markers.
Thomson, DanzingIn PersonReference A patron wanted to get a journal article from Am J Clin Dermatol. I searched, but it was abstract. When I clicked the full text via @UVA, the prompt I saw said, "Sorry, this item is not available online." I suggested and showed the patron how to get the article through the Interlibrary loan service.
Thomson, DanzingIn PersonHospitality; Reference A patron wants to borrow a pair of headphones.
Thomson, DanzingIn PersonHospitality A patron reported that the Cabell Room is locked. I went to the Cabell and opened the door for the patron.
Thomson, DanzingIn PersonHospitality A patron wants to borrow a pair of headphones.
Thomson, DanzingIn PersonDirectional Bathroom.
Thomson, DanzingIn PersonHospitality A patron if someone has turned her ID badge to the Service Desk.
Thomson, DanzingIn PersonDirectional Bathroom.
Thomson, DanzingIn PersonHospitality A patron wants two sheets of scratch paper.
Roche, PatriciaIn PersonDirectional Directed some of Amanda D's students into the IS conference room

Door Stats
1310
 

No Subjects
05/08/2025
Service Desk
No Subjects
decorative-image

Out Today
Stephanie
 


Encounters 5/7
 

Thomson, DanzingIn PersonHospitalityA patron asked for some Scotch tape.
Thomson, DanzingIn PersonLending ServicesA patron dropped off a book he used.
Thomson, DanzingIn PersonReservationsA patron was looking for a quiet space to take a Zoom phone call.
Thomson, DanzingIn PersonReservationsA patron wanted to book the Nook. But it was booked for someone else. I booked the Admin conference room for the patron as a one-time courtesy service.
Thomson, DanzingIn PersonReservationsA patron reserved the Nook and said he needed to extend the reservation to finish his work. I extended his reservation.
Thomson, DanzingIn PersonHospitalityA UPS mailman delivered a box for Trici. I called Tricia but had no luck, so I emailed Tricia.
Thomson, DanzingIn PersonHospitalityA patron came in said he need to see Andrea. I called her.
Thomson, DanzingPhoneReferenceAndrea called and said, "A researcher is coming." If the patron asked about her, I should call her.
Thomson, DanzingIn PersonLending ServicesI discharged books en route to another UVa library.
Thomson, DanzingIn PersonHospitalityA patron asked for some colored pencils.
Thomson, DanzingIn PersonDirectionalFedEx drop-off box in the Mick Hall.
Thomson, DanzingIn PersonHospitalityA patron asked about how to print her document in the library. I escorted the patron to the printing station in the lobby and showed her how to download the PaperCut App.
Thomson, DanzingIn PersonHospitalityA group of three policemen came in, and I invited them to the Huddle as Dan instructed.
Thomson, DanzingIn PersonReservationsCorrection: A patron returned the Studio key.
Thomson, DanzingIn PersonReservationsA patron returned the Audio Booth key.


 


Door Stats May 7
1144
 

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05/07/2025
Service Desk
No Subjects
decorative-image

Out Today
Stephanie
 


Encounters
 

Thomson, DanzingIn PersonReservations A patron wants to reserve the 1226.
Thomson, DanzingIn PersonHospitality A patron asked if someone had turned in his iPod to the HSL's L&F.
Thomson, DanzingIn PersonLending Services A discharged a book en route to Clemons.
Thomson, DanzingIn PersonLending Services A patron dropped off a book he pulled out from the Reserved Section.
Thomson, DanzingIn PersonHospitality A patron wanted to borrow an extension power cord.
Thomson, DanzingIn PersonHospitality A patron returned the pen she borrowed.
Thomson, DanzingIn PersonReservations A patron asked for the Atudio key.
Thomson, DanzingIn PersonHospitality A patron asked if she could borrow a pen.
Thomson, DanzingIn PersonHospitality A patron wants some paper towels to clean a table.
Thomson, DanzingIn PersonReservations A patron wants to reserve the Nook.
Thomson, DanzingIn PersonDirectional West Complex.
Thomson, DanzingIn PersonReservations A patron asked for the audio booth key.
Thomson, DanzingIn PersonReservations A patron requested to make multiple room reservations for her departmental event scheduled in September. I gave the patron Tricia's business card.

Door Stats May 6
1122
 

This post has no comments.
05/06/2025
profile-icon Dave Denton
No Subjects
decorative-image

Out Today
Tricia
Kyle
 


Encounters 5/5
 

Thomson, DanzingIn PersonHospitality A patron wanted to borrow a pencil.
Thomson, DanzingIn PersonHospitality A patron asked for a few more sheet of printing paper.
Thomson, DanzingIn PersonHospitality A patron asked for a few pieces of printing paper.
Thomson, DanzingIn PersonHospitality Last week, I gave a patron Dan's business card. Today, he returned, eager to meet with him and discuss the volunteering opportunity. I called Dan.
Thomson, DanzingIn PersonLending Services A patron wants to know where the book on hold for her friend is in the library.
Thomson, DanzingIn PersonHospitality A patron wants to borrow a pen.
Thomson, DanzingIn PersonHospitality A patron who reserved the Nook asked for the key to get in.
Thomson, DanzingIn PersonHospitality A patron wants to check out a USB-C charger.
Thomson, DanzingIn PersonHospitality A patron asked for some markers.
Denton, DaveIn PersonReservations Reserved the nook for patron
Denton, DaveIn PersonReservations Reserved a room for some patrons
Denton, DaveIn PersonDirectional Directed patrons to the CM Med Ed Building
Denton, DaveIn PersonLending Services Checked out some books from Leo and contacted patrons
Thomson, DanzingIn PersonLending Services A patron returned the DVDs.
Thomson, DanzingIn PersonTechnology A technician from PCS showed me a photo of the printer in the Cabell and wants to know how to get there.
Thomson, DanzingIn PersonHospitality A patron wants some markers.
Thomson, DanzingIn PersonReservations A patron wants to reserve a room. I booked 1324 for the patron.
Thomson, DanzingPhoneReservations A patron called and asked about the AV system in rooms 1326 and 1328, which were reserved in advance through Dave.
Thomson, DanzingIn PersonHospitality A patron asked if the library could put a poster on the bulletin board in the hallway outside the library.
Thomson, DanzingIn PersonHospitality A patron asked for a VCMHSL "sticker" on the encounter next to the Service Desk telephone.

Door Stats 5/5
1207
 

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05/05/2025
Service Desk
No Subjects
decorative-image

Out Today
Kyle
 



Encounters 5/2

Thomson, DanzingIn PersonHospitality Apatron returned the power extension cord she borrowed.
Thomson, DanzingIn PersonTechnology A patron said she used the library printer as a student but is now a resident. However, when she tried to print paper in color, the machines indicated she had no funds on her ID card. But she knew, as a fact, that she did have funds on her card. I gave the patron a Printer HELP handbill.
Thomson, DanzingIn PersonReservations A patron wants to know how to reserve room 1336 downstairs.
Thomson, DanzingIn PersonHospitality A patron asked if someone had turned in his notebook to the HSL L&F.
Thomson, DanzingIn PersonHospitality A patron wanted to borrow an extension power cord.
Roche, PatriciaIn PersonReference Checked out a book to a patron
Roche, PatriciaIn PersonReference Patron's first time in the library. Wanted to make sure it was okay to use the Reserve Books while she was in here. I told her "YES"!
Roche, PatriciaIn PersonHospitality Patron wanted to borrow a computer charger. I told her we did not have any to loan out.
Thomson, DanzingIn PersonHospitality A patron asked for the lactation room key.
Thomson, DanzingIn PersonHospitality A patron called and said he was coming to deliver books to the His-Col-Department. He asked which entrance to use, as the books are over 100 pounds in weight. I provided him with Meggan’s phone number for further assistance.
Thomson, DanzingIn PersonHospitality A patron wants to borrow a USB-C for an HDMI Multiport Adapter. I told the patron it is not available.
Thomson, DanzingIn PersonHospitality A patron wants to borrow a highlighter.
Thomson, DanzingChat or emailLending Services A patron emailed me and asked how to get inside the library to pick up the book on hold before 8:00 AM or after 5:00 PM.
Thomson, DanzingIn PersonHospitality A patron dropped off a book en route to Fine Arts.
Thomson, DanzingIn PersonLending Services A patron wants to get a copy of a book on pediatrics. I searched it in Virgo and showed the patron how to place an ILL request.
Thomson, DanzingIn PersonHospitality A patron asked about a summer volunteer job for his teenage daughter. I gave Dan's contact information to the patron.
Thomson, DanzingIn PersonLending Services I discharged books en route to Clemons and SCI-ENG.
Thomson, DanzingIn PersonHospitality PINN Hall.

Door Stats
5/2:  1414
5/3: 664
5/4: 679

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05/02/2025
Patricia Roche
No Subjects
decorative-image

Out Today: Kyle, Allison, Amanda Datesman, Andrea, Bart, Lewis, Amanda Greenwood, Dave

Door Stats: 1696

Daily Encounters:

Start DateEntered ByPatron contacted by:CategoryExplain TransactionStatus
5/1/2025 16:54Thomson, DanzingIn PersonHospitalityA security officer approached the Service Desk and asked about the library user's ID card checking policy. I called Dan and he talked to the officer.Patron
5/1/2025 16:38Thomson, DanzingIn PersonHospitalityA patron asked for batteries for a mouse that did not work in one of his Group Study Rooms.Patron
5/1/2025 16:35Thomson, DanzingIn PersonLending ServicesA patron dropped off a book from the Reserved Section.Patron
5/1/2025 13:40Thomson, DanzingIn PersonHospitalityA patron asked if he could book the Nook from 1:30 to 4:30.Patron
5/1/2025 13:33Thomson, DanzingIn PersonLending ServicesA patron returned books en route to IVY and SIC-ENG, respectively.Patron
5/1/2025 13:32Thomson, DanzingIn PersonHospitalityA patron wanted to borrow a pair of scissors.Patron
5/1/2025 13:27Thomson, DanzingIn PersonDirectionalBathroom.Patron
5/1/2025 13:27Thomson, DanzingIn PersonHospitalityA patron asked for markers.Patron
5/1/2025 13:27Thomson, DanzingIn PersonTechnologyA group of patrons in room 1324 had a technical problem. I called IT HELP, but I had no luck. I called Staphanie on Zoom. Meanwhile, David and I came to the Service Desk. I told him the patrons in 1324 needed his assistance.Patron
5/1/2025 12:57Roche, PatriciaIn PersonDirectionalWater fountainPatron
5/1/2025 12:44Roche, PatriciaIn PersonHospitalityPhone charger. Sent patron to the quiet space.Patron
5/1/2025 12:04Thomson, DanzingIn PersonReservationsA patron returned the location room key.Patron
5/1/2025 11:44Thomson, DanzingIn PersonHospitalityA patron asked for the lactation room key.Patron
5/1/2025 11:32Thomson, DanzingIn PersonHospitalityA group of patrons (from local CBS News), led by a gentleman, wants to see Bart. I escorted them to Dan's office.Patron
5/1/2025 10:52Thomson, DanzingIn PersonHospitalityI checked in a book en route to Shannon.Patron
5/1/2025 10:51Thomson, DanzingIn PersonReservationsA patron wants to reserve Room 1226 downstairs.Patron
5/1/2025 10:50Thomson, DanzingIn PersonReservationsA patron wants to reserve the Nook.Patron

05/01/2025
Service Desk
No Subjects
decorative-image

Out Today
Andrea
Bart
Allison
Lewis
Kyle
Amanda D
Amanda G
 


Encounters April 30
 

Thomson, DanzingIn PersonHospitality A patron asked for some scratch paper with a pen.
Thomson, DanzingIn PersonReference A patron wants to get a journal article. I searched and told the patron that he needed to submit a request form online because it was not free. I showed the patron how to do it.
Thomson, DanzingIn PersonHospitality A patron wants some markers.
Thomson, DanzingIn PersonHospitality A patron wants to use a computer to complete his Self-evaluation. I escorted the patron to the HS computing station and helped log in.
Thomson, DanzingIn PersonHospitality A patron asked about the WI-FI in the library.
Thomson, DanzingIn PersonReference A patron wants to find literature in the Journal of Emergency Medicine. I showed the patron it is accessible online via Virgo.
Thomson, DanzingIn PersonLending Services Patron returned the books en route to the UVA libraries.
Thomson, DanzingIn PersonHospitality A patron returned the table she borrowed for the event held in Link Alcove.
Thomson, DanzingIn PersonReference Two students came in and asked about the PHS@the library. I sent them downstairs.
Thomson, DanzingIn PersonReference A patron who made an appointment with D. Martin came to the Service and asked about his office. I told the patron to wait for D. Martin to come out.
Thomson, DanzingPhoneTechnology A patron called from room 1334 downstairs said they are having trouble with a computer in that room. I called IT HELP.
Thomson, DanzingPhoneReservations A patron called and wanted to reserve the Carter Classroom.
Roche, PatriciaIn PersonHospitality; Reservations Patron came in looking for a quiet space to make a phone call. I told her the study rooms in the quiet space were first come first serve, and the booth is sound proof. She will come back after lunch to see what is available.
Thomson, DanzingIn PersonHospitality A patron who reserved the link  Alcove asked if she could borrow a table.
Thomson, DanzingIn PersonHospitality A patron asked if there was " an event going on in the HSL with a big display board." I told the patron I was not aware of it and asked if she wanted to talk to Tricia. But the patron says, "That's okay, maybe I misunderstood it."
Thomson, DanzingChat or emailLending Services A patron emailed me after receiving an email about an item on hold in HSL and thanked me for the notification.
Thomson, DanzingIn PersonLending Services A patron dropped off a DVD en route to HSL on hold.
Roche, PatriciaIn PersonDirectional Took recycling down to Historical Collections so they could get the sensitive recycling from the reading room.
Thomson, DanzingIn PersonHospitality A team of two staff members from UVA Recycle wants to see Trici. I called but had no luck. I asked Tricia for help.
Thomson, DanzingIn PersonReservations A patron wants to reserve 1226 from 10:00 to 1:00.
Thomson, DanzingIn PersonDirectional Room 1337.
Thomson, DanzingIn PersonHospitality A patron wanted to search for a journal article, so I signed her into the public computer.
Thomson, DanzingIn PersonReservations A patron wanted to reserve the Nook.
Thomson, DanzingPhoneReservations A retired doctor called and asked how to get the e-journals from the "e-journal portals" he used to research for the needed article. I transferred the call to Tricia.
Thomson, DanzingIn PersonHospitality A patron asked if he could use the Service Desk telephone to take an important phone call from his friend because  his cellphone is about to run out of battery
Roche, PatriciaPhoneReference Call transferred from the front desk: Professor Emeritus (did not catch his name) needed help navigating to our e-journals since our website has changed. I walked him through the steps and helped him bookmark Browzine as well as Virgo for books.
Thomson, DanzingIn PersonHospitality A patron asked about how to print an article in the library.
Thomson, DanzingChat or emailReservations A patron emailed me and asked me if I could reserve room 1328. I checked the availability and reserved it for the patron.
Desk, ServiceIn PersonHospitality Patron asked if we found her brown pencil case. It was not in l&f
Desk, ServiceIn PersonHospitality Patron asked if we had his bag in lost & found. We did not but we found it in the quiest space

Door Stats April 30
1573
 

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04/29/2025
Service Desk
No Subjects
decorative-image

Out Today
Bart Ragon
Lewis Savarese
Andrea Denton
Amanda Datesman
Allison Cruise
Kyle Bowman
 


Encounters April 28

Thomson, DanzingIn PersonDirectional; Hospitality SOM.
Thomson, DanzingIn PersonHospitality A patron came in and picked up the item Meggan left at the Service Desk for her. I asked the patron to sign the paper, and the patron took the item.
Thomson, DanzingIn PersonDirectional West complex.
Thomson, DanzingIn PersonHospitality A patron gave me a poster and asked me to put it on the library's bulletin board.
Thomson, DanzingIn PersonDirectional Bathroom.
Thomson, DanzingPhoneReservations A patron wants to extend the room reservation she made for Friday. I checked the status and extended it as the patron requested.
Thomson, DanzingIn PersonHospitality Water fountain.
Thomson, DanzingIn PersonDirectional Bathroom.
Thomson, DanzingIn PersonHospitality A patron returned a cellphone that was found unattended on a table in the library.
Thomson, DanzingChat or emailLending Services A patron informed me that the book on hold under her name is no longer needed.
Thomson, DanzingIn PersonLending Services Patron returned the DVDS and I discharged them.

Door Stats April 28
1537

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04/28/2025
Service Desk
No Subjects
decorative-image

Out Today
Andrea
Amanda D
Kyle
 


Encounters 4/25
 

Thomson, DanzingIn PersonLending Services A patron returned the Audio booth key.
Thomson, DanzingIn PersonTechnology A patron wants to examine the equipment in the Audio booth.
Thomson, DanzingIn PersonHospitality A nursing looking patron came in and asked if I had seen her colleagues in the same uniform in the library.
Thomson, DanzingIn PersonTechnology Another patron came to the Service Desk and reported that he could not print his paper because the printer  was not "connected."  I printed the paper for the patron.
Thomson, DanzingPhoneReference A patron called and wanted to know if someone could answer her questions about publishing papers over the phone. I suggested the patron use the ASK US service Tool.
Thomson, DanzingIn PersonDirectional Room 13204.
Thomson, DanzingIn PersonDirectional Room 1324
Thomson, DanzingIn PersonTechnology A patron reported that the "printer in the lobby is not connected." I went to the printer and tried to start it, but it kept spinning and looked stuck. I printed the document for the patron with the library printer.
Thomson, DanzingIn PersonReference A patron inquired about "mapping out the works of literature and seeing how they are related to each other" and asked to meet with Andrea. I informed the patron that Andrea was unavailable and suggested an appointment with another reference librarian. The patron then wondered if a reference librarian could assist walk-in patrons in the library. I asked the patron to describe the nature and scope of the services needed and provided Alison C.'s contact information for further assistance.
Thomson, DanzingIn PersonReference A student (SOM) asked if she could get someone to help her with research she is conducting. I suggested and showed the patron how to fill out the Request a Consultation Form for further assistance.
Roche, PatriciaIn PersonDirectional 1329
Thomson, DanzingIn PersonLending Services I discharged a book en route to Shannon.
Thomson, DanzingIn PersonLending Services I checked out a book to a patron.
Thomson, DanzingIn PersonLending Services The UVA LEO book deliverer brought the item from another UVa library.
Thomson, DanzingIn PersonReservations A patron wants to reserve a room. I booked the Nook for the patron.
Thomson, DanzingIn PersonDirectional; Technology Pinter is in the lobby.
Thomson, DanzingIn PersonDirectional Room 1330
Thomson, DanzingPhoneReference A patron called and wanted to talk to someone in charge of the library's "book purchasing and collection." I gave the patron Lewis's contact info.
Thomson, DanzingPhoneLending Services A staff member from Darden called and asked about a book currently on hold in HSL.

Door Stats
April 25: 990
April 26: 595
April 27: 961

This post has no comments.
04/25/2025
profile-icon Dave Denton
No Subjects
decorative-image

Out Today
Anson
Andrea
David Martin

 


Encounters 4/25 

Thomson, DanzingIn PersonHospitality A patron borrowed a pen.
Thomson, DanzingIn PersonLending Services I discharged a book en route to the Reserved Section.
Thomson, DanzingIn PersonHospitality; Reservations A patron asked for some scrap paper.
Thomson, DanzingIn PersonLending Services A patrpon wants to know how to request a book from another UVA library. I showed the patron how to do it through the Virgo.
Thomson, DanzingIn PersonDirectional SOM
Thomson, DanzingIn PersonDirectional West Complex.
Thomson, DanzingIn PersonTechnology A patron who used the Audio Booth came to the Service Desk and asked if she could borrow the tripod there. I called David M.
Denton, DaveIn PersonLending Services Patron returned some materials
Denton, DaveIn PersonReservations Patron (a regular nook user) needed a room to make a call. The nook was booked so I put in the admin conference room
Denton, DaveIn PersonHospitality Patron requested markers
Denton, DaveIn PersonLending Services Patron wanted to check out a reserve text. I told him the 2 hour rule and I asked if he wanted me to look and see if there was a previous version in the stacks. There was actually a newer version online so he opted for that.
Thomson, DanzingIn PersonReservations A patron wants to make a last-minute room reservation. I escorted the patron to the Quiet Study Area and asked the patron to use Study Room 1.
Thomson, DanzingIn PersonReservations A patron rushed in and wanted to reserve the Nook for one hour. I told the patron that the Nook was not available. I booked the Admin Conference Room for the patron.
Thomson, DanzingIn PersonDirectional; Lending Services A patron came in to attend a meeting and asked about the location.
Thomson, DanzingChat or emailLending Services A patron emailed and asked about the book on hold for her in HSL.
Thomson, DanzingIn PersonLending Services A patron came to the Service Desk and asked me to review the book she was holding.

Door Stats 4.24
1387

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04/24/2025
profile-icon Dave Denton
No Subjects
decorative-image

Out Today
Anson
Andrea
David Martin
 


Encounters Wednesday April 23
 

Roche, PatriciaIn PersonHospitality; Reservations Undergrad in a club wants to set up a table outside of our library. I told him he had to get approved through (Mulholland/School of Medicine) before we would allow that. I asked him to put in a request through Ask Us if he could not find the website and I would email him the link.
Roche, PatriciaIn PersonHospitality Patron wanted to know if we had packing supplies for shipping packages. I told him no.
Roche, PatriciaIn PersonDirectional Monica walked a patron to the post office.
Roche, PatriciaIn PersonHospitality Patron borrowed some headphones.
Denton, DaveIn PersonDirectional Directed a patron to the Tolleson Classroom
Denton, DaveIn PersonTechnology Patron asked if we had an HDMI to USB-c adapter. i told her we do not
Denton, DaveIn PersonDirectional Directed a patron to the computers for Epic access
Denton, DavePhoneReference Patron called and asked if we had office hours about some research questions. I showed him the Ask Us form
Denton, DaveIn PersonHospitality Patron asked to borrow a pen
Denton, DaveIn PersonLending Services Checked out several book from Leo services and contacted patrons
Desk, ServiceIn PersonLending Services Patron returned two ILL books
Desk, ServiceIn PersonHospitality Patrons came to meet with Stephanie
Denton, DaveIn PersonHospitality Patron asked to hang some flyers in hall
Denton, DaveIn PersonReservations Reserved a room for a patron
Denton, DaveIn PersonDirectional Helped a patron locate 1226
Denton, DaveIn PersonDirectional Directed patron to 1226
Desk, ServiceIn PersonDirectional Directed a patron to room 1332
Desk, ServiceIn PersonLending Services Patron turned in a reserve book they had checked out overnight
Desk, ServiceAsk Us formReservations Helped a patron make a reservation for a bake sale

Door Stats 4/23
1168

 

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