How to Ask Us
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Online: Library professionals monitor submitted Ask Us forms Monday through Friday during business hours. This is the preferred method of contact for services provided by our professional staff. All Ask Us forms are replied to within one business day. The Ask Us form is featured on this page in the column to the right. |
| In Person: For help with library space related questions or IT support of library technology, please go to the library's service desk, which is staffed Monday through Friday from 8am to 5pm. IT support is available Monday through Friday from 8am to 4pm. |
| Phone: Call 434-924-5444 to reach a member of our Service Desk team. Team members are present Monday through Friday from 8am to 5pm. |
Ask Us
Ask Us / Request a Consultation Form
Frequently Asked Questions
Q: How do I request an article through interlibrary loan?
A: https://guides.hsl.virginia.edu/c.php?g=877589
Q: How do I get remote access to Up-To-Date?
A: https://guides.hsl.virginia.edu/remote-utd
Q: How do I reserve a room?
A: To reserve a room, please click on https://guides.hsl.virginia.edu/hsl-spaces.
Q: When is the After Hours Study Area available, and who has access to it?
A: Most of the Library is available after hours for anyone affiliated with UVA Health. Please use your ID to swipe in at the Library's main entrance.
Q: Do you support EndNote?
A: We do not support Endnote, but we do support Zotero and Sciwheel. Endnote support can be found by clicking on this URL: https://support-clarivate-com.proxy1.library.virginia.edu/Endnote/s/?language=en_US.