About the Library
Frequently Asked Questions
Q: Why do I now have to authenticate through NetBadge to use PubMed?
A: The change in access requiring a UVA login is due to licensing restrictions on UVA resources, which are licensed only to those affiliated with the University. While the UVA Community Health hospitals are part of UVA, their bed count/FTE is currently not part of these licenses, which would likely require additional funding for each of our many licenses. Therefore, we are obligated to restrict access to our resources from these sites. To accomplish this task, we removed all front door and back door access, which included the hospital’s secure clinical network.
Q: Will I have access to electronic resources after I graduate?
A: The library's licensing agreements allow only currently-affiliated staff, faculty, and students to use e-resources from off-Grounds locations. There is a six-month grace period for students after they graduate. However, UVA alumni do have specific databases they can access following the grace period, please see this information: https://www.library.virginia.edu/services/alumni/. On this page, click “Free Online Research Library for Alumni” and sign in https://engagement.virginia.edu/learn/resources. And, you are welcome to visit us on-Grounds to access the library's resources.
Q: How do I get an article for a journal that isn't in our collection?
A: If you are affiliated with UVA Health, please click here.
Q: May I return books from other UVa libraries here?
A: Yes. The items will be checked in and placed in transit to their destination library.
Q: How can I ask the Library to purchase a particular book or to subscribe to a certain journal?
Please use our Purchase Request form. Once you submit the form, our Collection Development Department will review it and make a decision. You'll be notified as to the outcome.
Q: How do I get remote access to Up-To-Date?
A: https://guides.hsl.virginia.edu/remote-utd
Q: Can we use the hallway outside the Library to sell tickets for our class party?
A: Patrons or groups who wish to use the corridor space outside the Library's main entrance to sell tickets for Medical School or Nursing School events or other events related to the Health System should contact Library Administration at 434-982-3605.
Q: How do I reserve a room?
A: To reserve a room, please click on https://guides.hsl.virginia.edu/hsl-spaces.
Q: When is the After Hours Study Area available, and who has access to it?
A: Most of the Library is available after hours for anyone affiliated with UVA Health. Please use your ID to swipe in at the Library's main entrance.
Q: Do you validate parking?
A: No. Parking receipts can be validated at the department or hospital floor where you are visiting. Free parking is available on weekends in the 11th Street parking garage.
Q: Can I drink this soda (or eat my lunch) in the Library?
A: Yes.
Q: Is there a book drop for the Health Sciences Library?
A: Yes. There is a wall-mounted book drop in the corridor outside the Library. It's labelled Library Depository.
Q: I'm a local clinician. I came to the Library to do some research and couldn't get in the door from the street. Why not?
A: Due to security concerns, the Health System locks the door at the foot of the stairs just outside the Library. Only patrons with Health System IDs can enter through that door. During business hours, the two unlocked entrances closest to the Health Sciences Library are the front entrance to the West Complex and the University Hospital Lobby. Both of these entrances are handicapped accessible. During non-business hours, patrons without a Health System or UVA ID must go around the building and come in through the Emergency Department entrance. At all times, patrons with a UVA ID can gain access via Pinn Hall's Jefferson Park Avenue entrance.
Q: Do I need a special card to be able to borrow from the Health Sciences Library(HSL)?
A: Residents of Virginia 16 years of age and older may borrow books from the HSL by presenting a valid Virginia driver's license or other state of Virginia issued photo ID at checkout. Students at Virginia colleges and universities may also check out books with their valid student ID. Only UVa affiliates may check out journals, and only Health System affiliates may check out equipment. Please see our User Eligibility Policy for details, or call the Service Desk at (434) 924-5444 if you have questions.
Q: How can I print or photocopy in the Library?
A: Printing and copying at the Health Sciences Library is managed by Printing and Copying Services (PCS) http://www.virginia.edu/uvaprint. In the Health Sciences Library there is a print release station in the lobby.
Black and white printing and copying on 8.5 x 11-inch paper costs $.08 per copy. Color copies on 8.5 x 11-inch paper costs $.60 per copy. To print you must purchase a Cavalier Advantage copy card or activate a print account on your student or Health System badge. There is no coin-operated printing in the Library. A $5 bill is required to make a first time purchase of a Cavalier Advantage card with a $2.00 processing fee deducted. To activate a print account on your student or Health System badge, you must call Cavalier Advantage at (434) 982-5735. A one dollar bill is all that is required for your first use of this account.
Q: In cleaning out my office, I've found lots of journal issues and some books that I'd like to give to the Library. Shall I just bring them in and drop them off at the Library Service Desk?
A: While the Library appreciates the opportunity to be offered gifts of books and journals, limited space does not allow us to accept donations that we cannot use. Before bringing items to the Library as donations, please contact Dan Wilson at danwilson@virginia.edu, so that a determination can be made as to whether we need the items in our collection or not. In general, the Library cannot accept textbooks that are more than five years old, and journals that are duplicates of items we already own. Once we have verified that the Library can use the materials, you may bring them to the Service Desk. You'll be asked to fill out a Gift Form, so we have a record of your gift, and our Collection Development staff can acknowledge your gift with a letter from the Library. The Library does not assess the value of items donated. If you would like a value placed on the items you donate for tax purposes, please have your materials assessed before you bring them to us.
Gift items that cannot be accepted by the Library will be discarded.
Q: Do you proctor exams?
A: We are unable to offer exam proctoring services at the Health Sciences Library. However, selected University Library staff offer this service. Contact the University Library at 434-924-3021 or 434-982-2618.
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