From the Ministry of Health in New Zealand, a framework for the establishment of a health literate health system.

Report from the Institute of Medicine (IOM) Committee on Health Literacy

The purpose of this training toolkit is to help all health care providers learn to use teach back (teachback) —every time it is indicated—to support patients and families throughout the care continuum, especially during transitions between health care settings.

American Medical Association Foundation's interviews with people who have low health literacy. Part of the now-defunct Health Literacy program from the AMAF.

Ask Me 3(TM) is a patient education program designed to promote communication from the National Patient Safety Foundation (NPSF)

Eric Rifkin and Andrew Lazris demonstrate the realistic pros and cons of mammogram statistics by using a illustration and avoiding math

Contains chapters and a case study on key health literacy development areas that intersect with the attributes of health literate health care organizations:

• Engaging leadership
• Preparing the workforce
• The care environment
• Involving populations served
• Verbal communication
• Reader-friendly materials

A research-based tool to plan and assess public communication materials.

A health literacy resource from the Centers for Medicare and Medicaid Services. The Tools (Quick Help)kit provides a set of Resources to help make written material in printed formats easier for people to read, understand, and use.

This 8-minute video describes the two most common procedures for colorectal cancer screening: fecal occult blood testing and colonoscopy. It is presented entirely in Nepali.

Access to videos on basic health care information for resource-poor areas.

This site includes patient resources, research information, and audio/video products from AHRQ

Health Literacy Lab is a free online library offering lessons and tips to help health and safety professionals improve their communication skills. City of New York School of Public Health, 2015.

A database of health literacy measures

Brief video showing techniques and tips for teach-back, created by the UVA Health Literacy Workgroup in 2016

This publication makes the case for policy action to strengthen health literacy. Evidence, including the results of the European Health Literacy Survey, is presented that supports a wider and relational whole-of-society approach.

Links for Readability and Literacy Assessment(SMOG, Fry Readability Graph), Writing Easy-to-Read Materials, and Talking with Patients

AHRQ: Patient and family engagement resources for use in hospitals.

Information about health, behavior, and development from before birth through the teen years (pediatrics) geared towards kids, teens, parents, and health care educators (English and Spanish)

From the National Cancer Institute, the ultimate goal of this workbook is to help users select and communicate quantitative data in ways lay audiences can understand.

Health literacy search strategy and information resources compiled by the National Library of Medicine 

Institute of Medicine (IOM) Roundtable on Health Literacy workshop on limited health literacy and its association with inaccurate knowledge about preventive measures such as water fluoridation, dental care visits, dental caries severity, and oral health–related quality of life

Medication card tool to help patients make a list of home medications and other health information(English). Also available in Spanish

Tool to help patients make a list of home medications and other health information(Spanish)

The Plain Language Medical Dictionary widget is a project of the University of Michigan Taubman Health Sciences Library as part of the Michigan Health Literacy Awareness project. To use, click on the drop down menu to browse the list of high-level medical terms. Once a word or phrase is selected, the plain language translation will appear in the box

This POEM describes three useful single-item questions for identifying limited literacy in the busy office setting:   (1) "Do you usually ask someone to help you read materials you receive from the hospital?" (2) "How confident are you filling out medical forms by yourself?"  and (3) "How would you rate your ability to read?"

This is an easy to understand update on the Affordable Care Act (ACA). The law that requires everyone to have health insurance.
 

Comprehensive overview of health literacy & plain language resources, created by Health Literacy Innovations with support from the AmeriHealth Mercy Family of Companies.

The Health Literacy Toolshed is an online database of health literacy measures.

The Toolkit has a set of prompts and questions to help you participate and partner with your medical care team.

UVa Spanish Language Toolkit has simple medical conversational Spanish phrases with pronounciation guide. Can be used to supplement Interpreter to provide comfort and basic communication with patients and families.

This toolkit offers explanations, tips, materials, and links to help ESOL teachers and programs better understand and address the health literacy challenges faced by adult English language learners in U.S. health care.

Examples of words that can cause confusion and suggestions for better choices that healthcare providers can use from Pfizer's Clear Health Communication site.