|A Framework for Health Literacy||
From the Ministry of Health in New Zealand, a framework for the establishment of a health literate health system.
|A Prescription to End Confusion||
Report from the Institute of Medicine (IOM) Committee on Health Literacy
|Advancing Effective Communication, Cultural Competence, and Patient-and-Family-Centered Care: A Roadmap for Hospitals||A comprehensive guide to meeting the unique needs of patients|
|Always Use Teach-Back||
The purpose of this training toolkit is to help all health care providers learn to use teach back (teachback) —every time it is indicated—to support patients and families throughout the care continuum, especially during transitions between health care settings.
|AMA Foundation Health Literacy video interviews||
American Medical Association Foundation's interviews with people who have low health literacy. Part of the now-defunct Health Literacy program from the AMAF.
|America's Health Literacy: Why We Need Accessible Health Information||Information and survey results from the US Deptartment of Health & Human Services about health literacy and policy implications|
|Ask Me 3||
Ask Me 3(TM) is a patient education program designed to promote communication from the National Patient Safety Foundation (NPSF)
|Benefit Risk Characterization Theater (BRCT)||
Eric Rifkin and Andrew Lazris demonstrate the realistic pros and cons of mammogram statistics by using a illustration and avoiding math
|Building Health Literate Organizations:A Guidebook to Achieving Organizational Change||
Contains chapters and a case study on key health literacy development areas that intersect with the attributes of health literate health care organizations:
|Can This Patient Read and Understand Written Health Information?||One question assessment of literacy level. JAMA systematic review of the accuracy of brief instruments for identifying patients with limited literacy.|
|CDC Clear Communication Index||
A research-based tool to plan and assess public communication materials.
|CDC's Health Literacy Website||Self-assessments, background information on health literacy, steps to improve materials and links to resources about older adults and caregivers|
|CMS The Tools (Quick Help)kit for Making Written Materials Clear and Effective||
A health literacy resource from the Centers for Medicare and Medicaid Services. The Tools (Quick Help)kit provides a set of Resources to help make written material in printed formats easier for people to read, understand, and use.
|Colorectal Cancer Screening - An Informational Video for Nepali Speaking Patients||
This 8-minute video describes the two most common procedures for colorectal cancer screening: fecal occult blood testing and colonoscopy. It is presented entirely in Nepali.
|Communicating Risks and Benefits: An Evidence-Based User's Guide||This guide provides scientific foundations for effective communication about risk|
|Cultural Competency||College of Medicine Medical University of South Carolina|
|Easy-to-Read||Easy to read health information from MedlinePlus|
|Global Health Media||
Access to videos on basic health care information for resource-poor areas.
|Hablamos Juntos: Language Policy and Practice in Healthcare||Universal symbols for use in healthcare|
|Health Care Educational Association (HCEA): Educational Tools for Our Trade||Resources, instruction, & communications for both staff and clients from HCEA - a multi-disciplinary professional organization of health care educators.|
|Health information translations||Health education resources in multiple languages for health care providers and patients including American Sign Language, Arabic, Bosnian, Chinese, English, French, Hindi, Japanese, Korean, Marshallese, Multilingual, Portuguese, Russian, Somali, Tagalog, Ukranian, Vietnamese|
|Health Insurance Literacy Resources||Contains a list of resources for consumers, insurance navigators, and others to help explain health insurance terms, benefits, and important facts.|
|Health Literacy and Cultural Competency||
This site includes patient resources, research information, and audio/video products from AHRQ
|Health Literacy and Patient Safety & Quality: Help Patients Understand||Health Literacy Program Video|
|Health Literacy Assessment Tools||Literacy Assessment Instruments from the NC Program on Health Literacy|
|Health Literacy for Public Health Professionals||A CME course from the CDC|
|Health Literacy Lab||
Health Literacy Lab is a free online library offering lessons and tips to help health and safety professionals improve their communication skills. City of New York School of Public Health, 2015.
|Health Literacy Online||A guide to writing and designing easy-to-use health websites|
|Health Literacy Special Collection||Health literacy, multicultural information, and activities to use with patients to help address health literacy issues|
|Health Literacy Studies||Harvard School of Public Health|
|Health Literacy Tool Shed||
A database of health literacy measures
|Health Literacy Universal Precautions Tools (Quick Help)kit||University of North Carolina Toolkit to develop a comprehensive health literacy program.|
|Health Literacy Workgroup’s “Teach-back to the Future” video||
Brief video showing techniques and tips for teach-back, created by the UVA Health Literacy Workgroup in 2016
|Health Literacy: A Prescription to End Confusion||National Academies Press free online pdf|
|Health Literacy: Accurate, Accessible and Actionable Health Information for All||Self-assessments, background information on health literacy, steps to improve materials and links to resources about older adults and caregivers|
|Health Literacy: The Solid Facts||
This publication makes the case for policy action to strengthen health literacy. Evidence, including the results of the European Health Literacy Survey, is presented that supports a wider and relational whole-of-society approach.
|Health Literacy: UNC Health Sciences Library Guide||
Links for Readability and Literacy Assessment(SMOG, Fry Readability Graph), Writing Easy-to-Read Materials, and Talking with Patients
|Help Your Patients Engage In Their Health Care||
AHRQ: Patient and family engagement resources for use in hospitals.
|Herschel S. Horowitz Center for Health Literacy at the University of Maryland||Maryland coalition to improve health outcomes through health literacy|
|HRSA Health Literacy||Free on-line course on Effective Communication Tools for Healthcare Professionals and links to other government agencies working to improve health literacy.|
|http://engagingthepatient.com/||Blog from Emmi Solutions connecting healthcare leaders with peers who are concerned about patient engagement. This blog is also a source for news and insight on the pressing issues of communication in healthcare.|
|I*CARE||A program for Interpersonal Communication and Relationship Enhancement from MD Anderson Cancer Center. Offers many free resources and CME|
|Kids Health from Nemours||
Information about health, behavior, and development from before birth through the teen years (pediatrics) geared towards kids, teens, parents, and health care educators (English and Spanish)
|L-E-A-R-N||Model of cross cultural medical interviewing guidelines|
|Lexicomp (UVA access only)||UVA access only. Includes UVA formulary. Accessible from the Clinical Portal > RX Reference. Drug info, toxicology, and adult & pediatric patient education handouts. Languages offered include: Arabic, Chinese, Creole, English, French, German, Greek, Italian, Japanese, Korean, Polish, Portuguese, Punjabi, Russina, Spanish, Tagalog, Turkish, Vietnamese.|
|Lincs Literacy Information and Communication System||National source for literacy - research, practice and resources.|
|Low Health Literacy: You Can't Tell by Looking||Health Literacy Program Video|
|Making Data Talk: A Workbook||
From the National Cancer Institute, the ultimate goal of this workbook is to help users select and communicate quantitative data in ways lay audiences can understand.
|MEDLINE/PubMed Search and Health Literacy Information Resources||
Health literacy search strategy and information resources compiled by the National Library of Medicine
|National Action Plan to Improve Health Literacy||U.S. Department of Health and Human Services action plan to engage organization, professionals, policymakers, communities, individuals and families to improve health literacy.|
|National Center for Cultural Competence||Georgetown University Center programs to increase culturally and linguistically competent care.|
|National Network of Libraries of Medicine||Overview of health literacy concepts, techniques for improving health literacy, examples of best practice, and suggestions for addressing health literacy within an organization|
|NIH Senior Health||Basic health and wellness information for older adults from the National Institutes of Health|
|North Carolina Program on Health Literacy||University of North Carolina Toolkit to develop a comprehensive health literacy program.|
|Oral Health Literacy||
Institute of Medicine (IOM) Roundtable on Health Literacy workshop on limited health literacy and its association with inaccurate knowledge about preventive measures such as water fluoridation, dental care visits, dental caries severity, and oral health–related quality of life
|Personal Medicine List (English)||
Medication card tool to help patients make a list of home medications and other health information(English). Also available in Spanish
|Personal Medicine List (Spanish)||
Tool to help patients make a list of home medications and other health information(Spanish)
|Pfizer Clear Health Communication||Source for Newest Vital Sign and other health literacy tools and information.|
|Picture/letter speech chart||Alternative form of communication for patients who are cognitively intact and are able to point|
|Plain Language Medical Dictionary||
The Plain Language Medical Dictionary widget is a project of the University of Michigan Taubman Health Sciences Library as part of the Michigan Health Literacy Awareness project. To use, click on the drop down menu to browse the list of high-level medical terms. Once a word or phrase is selected, the plain language translation will appear in the box
|Plain Language Thesaurus||Easy-to-read equivalents to medical terms, phrases, and references|
|Program for readability in Science and Medicine (PRISM)||Online training for developing readable consent forms|
|Quick Guide to Health Literacy||Overview of health literacy concepts, techniques for improving health literacy, examples of best practice, and suggestions for addressing health literacy within an organization|
|Quick Identification of Adults with Limited Health Literacy||
This POEM describes three useful single-item questions for identifying limited literacy in the busy office setting: (1) "Do you usually ask someone to help you read materials you receive from the hospital?" (2) "How confident are you filling out medical forms by yourself?" and (3) "How would you rate your ability to read?"
|Reach Out and Read||English and Spanish information about helping children develop good reading skiils.|
|Spanish/English phrase chart||To help with communication with patients who speak Spanish. Patients can point to words/pictures for symptoms, pain, comfort.|
|Teaching Patients with Low Literacy Skills||Second Edition, Doak, Doak, & Root, 1996. Full online version of a classic text in health literacy.|
|Teach-back method - videos from UNC||Teach-back (or teachback) is the best method of confirming whether a learner understands information about the skills or knowledge taught.|
|The Health Care Law and You||
This is an easy to understand update on the Affordable Care Act (ACA). The law that requires everyone to have health insurance.
|The Health Literacy & Plain Language Resource Guide||
Comprehensive overview of health literacy & plain language resources, created by Health Literacy Innovations with support from the AmeriHealth Mercy Family of Companies.
|The Health Literacy Tool Shed||
The Health Literacy Toolshed is an online database of health literacy measures.
|The Joint Commission (TJC)||Evaluates and accredits nearly 16,000 health care organizations and programs in the US. They provide tools related to health literacy patient and family centered care, Lesbian, Gay, Bisexual & Transgenered community and patient safety.|
|The Patient’s Toolkit for Diagnosis||
The Toolkit has a set of prompts and questions to help you participate and partner with your medical care team.
|TV guide for hospital television programming||Includes information for channels that cover Patient Safety & Quality, health topics, video requests and regular programming|
|UVA Guidelines for the Development of Patient and Family Education Materials||Information to use when creating handouts for patients and families. Includes draft copyright permission form.|
|UVa Spanish Toolkit||
UVa Spanish Language Toolkit has simple medical conversational Spanish phrases with pronounciation guide. Can be used to supplement Interpreter to provide comfort and basic communication with patients and families.
|Virginia ESOL Health Literacy Toolkit||
This toolkit offers explanations, tips, materials, and links to help ESOL teachers and programs better understand and address the health literacy challenges faced by adult English language learners in U.S. health care.
|Words To Watch||
Examples of words that can cause confusion and suggestions for better choices that healthcare providers can use from Pfizer's Clear Health Communication site.