Effective health communication encompasses Cultural Competence, Health Literacy, Ethics & Moral Distress, and Patient Safety. Search this site by keyword or category to find the resource you need.

Health Literacy

Culture, Communication, and Ethics in Healthcare

Patient Safety & Quality

Patient Safety & Quality

American Academy of Pediatrics (AAP)

Resources for the health, safety and well-being of infants, children, adolescents and young adults

Ask Me 3

Ask Me 3(TM) is a patient education program designed to promote communication from the National Patient Safety Foundation (NPSF)

Help Your Patients Engage In Their Health Care

AHRQ: Patient and family engagement resources for use in hospitals.


Hospital Compare Medicare site with quality data about hospitals in English and Spanish. Includes a Guide to Choosing a Hospital
Institute for Healthcare Improvement (IHI) Sponsors collaboratives that link healthcare organizations in projects focused on systems improvements in safety, effectiveness, patient-centeredness, timeliness, efficiency, and equity.
ISMP Institute for Safe Medication Practices

Links to the medication safety newsletter for nurses, ISMP Medication Safety Alert! Nurse Advise-ERR.

Johns Hopkins Armstrong Institute for Patient Safety & Quality and Quality Provides training and education for patient safety and quality
Joint Commission Transitions of Care Portal Information from The Joint Commission enterprise and other healthcare organizations, related to the topic of transitions of care (the movement of patients between various health care settings).
Josie King Foundation The mission of the Josie King Foundation is to prevent patients from dying or being harmed by medical errors. Tools include a Care Journal for patients and nurses and resrouces related to patient safety.
Leapfrog Group Comprising public and private organziations representing more than 31 million health care beneficiaries, works with medical experts throughout the U.S. to identify problems and propose solutions that it believes will improve hospital systems that could break down and harm patients.
M & M: Morbidity and Mortality Rounds on the Web Cases and Commentaries that related to patient safety and medical errors.
Making Data Talk: A Workbook

From the National Cancer Institute, the ultimate goal of this workbook is to help users select and communicate quantitative data in ways lay audiences can understand.


FDA Medical Products Reporting and Safety Information Program with links to reporting forms, safety notifications, and sign-up for e-mail alerts.

National Center for Patient Safety & Quality (NCPS)

A unit of the Department of Veterans Affairs (VA), which oversees a comprehensive safety program aimed at reducing and preventing adverse medical events. Their Falls Tools (Quick Help)kit provides guidance on designing a falls prevention and management program and effective interventions and education strategies.

National Patient Safety & Quality Foundation (NPSF) Works to improve Patient Safety & Quality and reduce medical errors, providing information about current conferences and research, links to free educational materials and an extensive searchable bibliography
Nurses improving care for healthsystem elders Resources and patient information related to improving care of older adults in the hospital, clinic or emergency department.
OntheCUSPStopHAI.org Funded by the Agency for Healthcare Research and Quality (AHRQ), On the CUSP: Stop BSI was a national initiative to implement a proven culture change model, the Comprehensive Unit-based Safety Program (CUSP) and interventions to prevent central line-associated bloodstream infections (CLABSI).
PSNet: Patient Safety & Quality Network An annotated, carefully selected compilation of the most recent and important news, research, articles, Resources, and conferences in Patient Safety & Quality
The Joint Commission (TJC) Evaluates and accredits nearly 16,000 health care organizations and programs in the US. They provide tools related to health literacy patient and family centered care, Lesbian, Gay, Bisexual & Transgenered community and patient safety.
To Err is Human: Building a Safer Health System

Institute of Medicine Quality Chasm Series publication

University of Virginia Center for Biomedical Ethics and Humanities Interprofessional center for the study and promotion of biomedical ethics and medical humanities. Offers Medical Center Hour and Schwartz Rounds.
Vanderbilt University ICU Delirium and Cognitive Impairment Study Group Delirium and sedation resources and patient information.
World Health Organization Patient Safety Information Centre

Downloadable documents from the World Health Organization including the Multi-professional Patient Safety Curriculum Guide, WHO surgical safety checklist, Implementation manual, and WHO guidelines for safe surgery, and the WHO Patient Safety Curriculum Guide for Medical Schools

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